Refund policy

Some of our products are made to order and returns/exchanges are not accepted however, if you have received a defective item or if there was an error made on our end please contact us at contactus@vividimpressionz.com within 24 hours of delivery and we will be more than happy to replace the item with the same item in the same color. No exceptions.

We do not offer returns OR exchanges on items due to incorrect size chosen, change of heart on color (where applicable), etc. Please make sure that you use our sizing charts or contact us via email if you're unsure before purchasing.